Returns

RETURNS  There is a  5 day policy to notify us if you would like to process your return. Also 5 days notify us after receiving your item of any issues.

There are certain situations where refunds are granted: (if applicable)
* Any item not in its original condition and is damaged or missing parts for reasons due to our error. We will process a refund that will be refunded to payment method used.

*If we are notified by carrier that package was lost in transit we will issue you a refund.

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed,  a credit will automatically be applied to your credit card or original method of payment, within 5-7 business days. (only on defected items returns)

Store Credit will be issued when product is received.

 Please return item in the same condition that you received it with no alterations and in its original packaging if possible. You’ll also need proof of purchase (Order number) which can be sent via email baeyomiicollection@gmail.com

Please keep note if return process is approved you have 5 days from approval to return item(s) .Unfortunately we can’t offer you a refund or store credit if shipped past the 5 days.

Note: Please do not send your purchase back without return approval.

Exchanges when item is in stock (if applicable) 
We can only exchange if the item requested is in stock otherwise we can issue you store credit or a refund.

To start a return

 Contact us at baeyomiicustomerservice@gmail.com. If your return is accepted (only on defected items returns) we’ll send you a return shipping label, as well as instructions on how and where to send your package. Returns that qualify for store credit all shipping cost are required to pay by customer. Please note Items sent back to us without first requesting a return will not be accepted. 

You can always contact us for any return question at baeyomiicustomerservice@gmail.com.

Additional non-returnable items:
* Gift cards